Prepaid sign up validation field requiring auto-pay amount even when auto pay...
I ordered a SIM online. I signed up and successfully went through steps 1-4, but ran in to a problem with step 5. I've tried paying with a credit card, debit card, and an electronic check, and I get...
View ArticleI wanna get a phone number at T-mobile at my own choice
I'm a Vietnamese Reporter. I'm going to work in D.C. for 3 years from this late August.I would like to get a local DC number which can either be somehow similar to my current Vietnamese Number...
View ArticleT-mobile online ordering won't let me use my address, says it's incorrect
Apparently nobody in my town (Woodacre, CA) is able to order anything from T-Mobile. Me and my brother have both tried, with different addresses, and it only tells me that it's having trouble verifying...
View ArticleDecrypt
I accidentally encrypted my phone. Now every time the lock/screen saver is on I have to enter a password to open it. Can anyone please tell me what to do and/or the steps to take to decrypt the...
View Articlewhy cant i play music through headphones or an aux cable??
got the phone yesterday and when i plugged in my aux cable to play my music in the car. The phone will only play through the speakers of the phone.... tried headphones after that with the same result....
View ArticleNumber Transfer Completion
I transferred my number from MetroPCS to Tmobile, last night however during account signup, my window crashed at the part where it says thanks for transferring your number, you'll receive a text when...
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Tethering
Howdy, I have looked at most of the tethering articles that I find in Support and have not found what I am looking for. I have a Note II and I CAN sync my phone to my laptop and it starts some sort of...
View ArticleRestoring "T-Mobile" service icon
So I did a speed hack that I found. And it removed the T-Mobile logo. How do I restore it? The 4G icon is quite lonely
View ArticleRestoring iPhone 3G, will it still work?
My girlfriend has a iPhone 3G she bought off eBay or online, its jailbroken. If she were to restore it would she still be able to use it as a phone on T-Mobile?
View ArticleWhy can you NEVER get straight answers from TMobile Customer Service?
Why is it a guarantee that you can not get any customer SERVICE from T-Mobile's Customer Service Department? Why is it that every time a call is placed, you get transferred a MULTITUDE of times to one...
View ArticleOnline Chat Gone?
Is it me or there is no more online chat? If the later, that does suck as I am then not able to get support that requires accessing my phone from home since I cannot be talking on it while they...
View ArticleIPhone 5 wifi calling
Any guess as to when or if wifi calling will be available for the IPhone 5?
View Articleiphone 3g shows att as a carrier it is picking up.
I know there is an att tower, I can see it from my house. I am on prepaid $30 from Walmart. Shouldn't I be able to roam on this tower to make calls? It picks up the signal just will not allow me to do...
View ArticleHours of operation of the t-mobile 611 number?
Called it 5 times in the last 2h. After the "if you want to talk in spanish, press 2" announcement, it immediately hangs up on me.
View ArticleNot happy with new interface
Am I the only one who does not like the new interface? I understand they redid it to make it easier to collect usage data they can sell (just like they do when you login to pay your bills: if you do...
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I hate t mobile
A real shame any company would FORCE a person to do what I'm having to do to get attention, but here you go T Mobile, I've tried everything else. Well, had hoped to paste something I just wrote, and...
View ArticleHow can I cancel all the services?
I would like to cancel all the service/plan. I will not use the phone. How can I cancel them?
View ArticleMy Blaze keeps sending a failed email. How do I kill it!
I recently sent some photos (14) taken with my blaze to a desktop computer. The pictures continue to be sent even though they have been deleted from the phone. How do I stop sending an email again...
View ArticleStore employees have full access to your account information
So I received a call from a T-Mobile store, "Customer Service Representative" telling me that I was overpaying for my service, and that she could save me money. She then outlined my ENTIRE account...
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