Want to switch to T-Mobile from Verizon
I live in Salem, Oregon and want to switch to T-Mobile from Verizon, but the phone I want iPhone 4-Black-8GB isn't available in my area and I need to upgrade to the iPhone 5 or better. What if I want...
View ArticleMy lumia recently changed to LTE, i changed the apn to fast.t-mobile.com and...
My lumia (which is unlocked) changed to LTE, i changed the apn to fast.t-mobile.com and connects to the internet, but i still can not send /receive picture messages i was working perfectly until three...
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unlock code doesn't work
T-mobile provided me with an unlock code, but when I follow the instructions it says"Network unlock request unsuccessful" What to do now? HELP!!!
View ArticleSwapping out of contract plan
Currently I am on a family plan with my brother. We are both now engaged and would like to get onto separate plans with our fiancees. We are still under contract until November, but my fiancee has a...
View ArticleLocation service is off
I have this phone for 11 days now, and I love this phone. But couple days ago, I started getting this "Location service is off" card on Google Now app. I checked everywhere and turn on all the location...
View ArticleFailed Downloads for 2 Weeks Now
Can anyone help me understand why on my HTC One, iPhone 5 and Nexus 4. HSPA+ only works for a few minutes during a large download then it fails and oscilates between UMTS (3G) and HSPA/HSPA+(H). Is...
View ArticleT-mobile network unavailable - Where did my coverage go?
I am currently using an LG Optimus L9. I get 4g coverage in my area, but for some reason this afternoon my coverage disappeared. I had blue bars, just no 4g. I restarted my phone, and disconnected...
View Articlehow to send message in spanish without english correction
how to send message in spanish without english correction?
View ArticleCel-Fi Availability
I followed the support forum and called support to request a Cel-Fi booster and was told they are not available. Why would the support forum say to call customer support if they're not available....
View ArticleCancelling a scheduled payment
If I schedule a payment but pay earlier by manually making a payment, can I cancel the scheduled payment?
View Articlecant unlock sim card on new iphone 5 purchased with 2 year contract
i just purchased iphone 5 and it says locked sim in the top left and has a message that pops up saying "enter a valid sim with no pin lock to activate iPhone" with and unlock button. when i press...
View ArticlePuk code please
I cant access my phone, but i will be getting a replacement phone by tomorrow, would i still.have to insert the code?
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Can anyone sign-up for the $30 prepaid online plan???
I ordered my sim kit last week from T-Mobile and got it in the mail last Wednesday. On Thursday, I Put the sim in my S3, wrote down all the numbers that I'd need, and go online to activate following...
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Icons indicators & buttons: HTC One (LTE)
Learn how to read icons, status lights, and the IMEI of the HTC One (LTE). Find out more on this page: ButtonsIconsIMEILiquid Damage Indicator (LDI)Status lights ButtonsTo find buttons and what they...
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Premium Charges - is for 3rd party apps not Overage, roaming etc
So i call T mobile today to ad a new line for my nephew and the rep told me "i will save you money by the time we finish this call ". I added the line, updated my plan and told the rep to make sure my...
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Memory & SD card: HTC One (LTE)
Learn how to use the task manager, view free space, and free up memory and storage on the HTC One. Find out more on this page: Internal memory (RAM)Internal storage (ROM)SD card Internal memory...
View ArticleBattery & power: HTC One (LTE)
Learn how to replace the battery and save battery life on the HTC One. Find out more on this page: BatteryBattery life BatteryInsert / remove batteryWe’re sorry, but this feature is not available for...
View ArticleCan I use my iPhone 5 in China?
Hi, I have a T-Mobile US iPhone 5 I probably have used for about 40 days already. If I unlock the iPhone, is it possible to use it in China (not Taiwan/ROC), provided I have a SIM card there? Please do...
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Screen & keyboard: HTC one (LTE)
Learn how to customize the screen and keyboard settings on the HTC One. Find out more on this page: BacklightHome screenKeyboardMultitasking BacklightBrightnessTo make the screen backlight brighter or...
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Reset: HTC One (LTE)
Learn how to wipe or master reset the HTC One through the menu or hardware keys. Find out more on this page: Cache partitionMaster resetSafe mode Cache partitionWipe cache partitionIf the phone is not...
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